Our standard turnaround time for personalised products is 2-3 weeks, depending on the complexity of the customisation and production demands. We’ll keep you updated every step of the way.

You can personalise a wide range of products with names, dates, and fonts. Simply upload your custom artwork, and we’ll print it on your selected item. From wedding signs to glassware and accessories, we ensure your personal touch shines through.

We can do anything! If you don't see the product you need listed, please get in touch.

We offer nationwide shipping across Australia.

Timber Grooves is proudly based in the beautiful Margaret River Region, one of Western Australia’s most popular wedding destinations. All of our products are handcrafted locally with care and precision. By choosing us, you're not only getting high-quality, personalised items but also supporting local craftsmanship and small businesses in the area.

Absolutely! We encourage you to upload your own designs for custom items like drink tags, signage, or furniture. If you need help refining your design, our team is happy to assist. We also have pre-made designs for you to choose from if you'd prefer.

While we specialise in timber, we work with a variety of materials, including metal, acrylic, and other mediums. Whether it’s a custom timber dining table or engraved acrylic drink tags, we can craft your vision using the best-suited materials.

Yes, we offer no-obligation quotes. Simply reach out through our contact form with your project details, and we’ll provide an estimate based on your specific requirements.

Yes! We regularly work on custom commercial projects, from furniture builds for restaurants and cafes to interior décor and installations for retail spaces. Let us know what you're after, and we’ll work with you to create something unique for your business.

Due to the personalised nature of our custom items, we generally cannot accept returns unless the product is faulty or damaged during shipping. However, we’ll always do our best to work with you to ensure you're completely satisfied with your order.